Returns & Exchanges

We want you to be fully satisfied with your D'Addario purchase. If you are not completely happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all accessories and documentation are included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to the original payment method within 5-7 business days.